AUTOHOME WEBSITE TERMS OF USE

Last Updated:【2025/09/05】

1 About our terms

1.1 These terms and conditions of use (these “Terms”) explain how you may use this website and any of its content (the “Site”). These Terms apply between Autohome Inc. (“Autohome”, “we”, “us” or “our”) and you, the person accessing or using the Site (“you” or “your”).

1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. Where the use of the Site involves any collection, use, or disclosure of personal data as defined under the applicable laws, including but not limited to Thailand Personal Data Protection Act B.E. 2562 (2019) (“PDPA”), such processing will be conducted lawfully, fairly, and in a transparent manner, and only for specific, explicit, and legitimate purposes notified to you.

1.3 These Terms apply to any parts of the Site, its functionality and content provided to you free of charge for information purposes only. We will take appropriate technical and organizational measures to safeguard any personal data we process, ensure data minimization, limit retention to what is necessary, and uphold your legal rights including access, rectification, objection, restriction of processing, and withdrawal of consent where applicable.

1.4 If you would like these Terms in another format (for example: audio, large print, braille), please contact us using the contact details set out below.

2 About us

2.1 We are Autohome Inc. (trading as “Autohome” and “汽车之家”), a company registered in the Cayman Islands under company registration number WK-212934. Our registered office is at at the offices of Maples Corporate Services Limited at PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islands and we are headquartered at 18th Floor Tower B, CEC Plaza, 3 Dan Ling Street, Haidian District, Beijing, China.

2.2 We are listed on the New York Stock Exchange (“NYSE”) under ticker symbol “ATHM” and on the Stock Exchange of Hong Kong Limited (“HKEX”) under stock code “2518”.

2.3 If you have any questions about the Site, please contact us by sending an email to [autohome-service@autohome.com.cn]. If your query relates to your personal data, or the exercise of your rights under applicable data protection laws including the PDPA, please clearly state so in your communication. We may request additional information to verify your identity before we can respond to your request.

3 Using the site

3.1 The Site is for your personal and non-commercial use only. You acknowledge that if your use of the Site involves the provision of any information that may constitute personal data under applicable laws, including the PDPA, such data must be provided lawfully and voluntarily.

3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site, and for ensuring the accuracy and legality of any personal data submitted by you. Where required by applicable data protection laws, including the PDPA, you are also responsible for obtaining any necessary consents prior to submitting third-party personal data.

3.3 We make no promise that the Site is appropriate or available for use in all jurisdictions. If you access the Site from Thailand, you acknowledge that your personal data, if collected or processed through your interaction with the Site, will be subject to the PDPA and any related sub-regulations, including those governing consent, cross-border data transfers, and your rights as a data subject.

3.4 We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the top of this page. Any personal data you provide while contacting us will be used solely to address your query and will be handled in accordance with the PDPA’s requirements for purpose limitation and security safeguards.

3.5 As a condition of your use of the Site, you agree not to:

3.5.1 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack), or

3.5.2 attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.

3.6 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law. In doing so, we may collect technical data such as IP address, browser type, or activity logs to investigate and enforce our rights. Any such data will be retained only for as long as necessary and processed in compliance with the PDPA.

4 Your privacy and personal information

Your privacy and personal information are important to us. Where applicable, we are committed to complying with the PDPA and to ensuring that any collection, use, or disclosure of your personal data through this Site is lawful, fair, and transparent.

Unless otherwise specified or notified to you in writing, the Site does not collect, store or process any personal data as defined under the PDPA. However, where you voluntarily provide personal data to us—such as through contact forms, email communication, or user interactions with any functionality of the Site—we will collect and process such data only for specified and lawful purposes, and in accordance with the principles of necessity, purpose limitation, and data minimisation under the PDPA.

If we collect your personal data, we will inform you at the point of collection of the specific purposes for which your data is being collected, the legal basis relied upon, your rights under the PDPA (including the rights to access, correct, delete, restrict, and object), the contact information of the data controller or representative (where applicable), and the period for which the data will be retained.

In accordance with the PDPA, we will implement appropriate technical and organizational measures to protect your personal data against loss, unauthorised access, alteration, or disclosure. Where we engage third-party service providers to support the Site’s operations and such engagement involves the processing of personal data, we will ensure that such parties act only under our instructions and provide adequate safeguards in line with Section 40 of the PDPA.

If you have any questions or wish to exercise your rights under the PDPA, please contact us using the contact details provided in Clause 2.

5 Ownership, use and intellectual property rights

5.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (“Content”) are owned by us and our licensors. Where any Content includes information that can identify a natural person, such as names, images, voices, or other identifiers, it will be treated as personal data and shall be handled in accordance with the PDPA.

5.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This includes any personal data integrated into the Content, which must only be used for legitimate and clearly specified purposes in accordance with the PDPA.

5.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content. You must not attempt to override technical safeguards that are in place to protect personal data, or otherwise interfere with mechanisms intended to support compliance with data subject rights under the PDPA.

5.4 Trade marks: AUTOHOME 汽车之家 are our trademarks and the brand names, logos, insignia and other identifying symbols are trade marks of their respective brand and manufacturer. Other trade marks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission. If any trademarked material includes references to identifiable persons, the use of such material must comply with lawful basis and purpose limitation under the PDPA.

5.5 You are expressly prohibited from:

5.5.1 using any automated process, software, or script to extract, scrape, crawl or collect data or content from this Site (“Site Content”) in any manner, including but not limited to the use of web crawlers, bots, or spiders;

5.5.2 aggregating, collecting, or compiling Site Content for commercial or non-commercial purposes. This includes, but is not limited to, the use of Site Content to create databases, directories, or other aggregated content; and

5.5.3 using any artificial intelligence (“AI”) tools, machine learning algorithms, or other automated technologies to analyse, process, or generate content based on or through the use of Site Content. This includes, but is not limited to, using the Site Content to (i) train AI models, (ii) for any form of automated content generation and (iii) as input to an AI system, as a prompt, request, question, instruction or similar.

By accessing and using this Site, you agree to comply with these restrictions. If Site Content includes personal data, including images or behavioral identifiers, you must ensure your activities do not constitute unlawful processing under the PDPA and are limited to what is necessary for legitimate, notified purposes only.

6 Information on the site

6.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable. If such information includes personal data under the PDPA, you must ensure that it is submitted lawfully and does not infringe the rights of any data subject. We do not accept any responsibility for receiving personal data in breach of the PDPA.

6.2 All information (including all Content) displayed on the Site originates from their respective licensors or comes from publicly available sources. This information is only meant for reference purposes, and we cannot guarantee the accuracy or completeness of such information. Where such information includes personal data, it is provided strictly for informational purposes, and must not be reused, transferred, or processed further in a way that violates the PDPA, including its requirements on lawful basis, notification, and data minimisation.

6.3 It is important to note that you conduct your own enquiries and searches before making any decision based on the information we provide to you on the Site. If you rely on any personal data presented on the Site, such reliance must be necessary, proportionate, and in accordance with the PDPA.

6.4 We do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit. However, where such information includes personal data, our use will be subject to the PDPA and limited to the purposes for which the data was lawfully obtained, with appropriate safeguards and, where required, data subject consent.

7 Accuracy of information and availability of the site

7.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. If any part of the Site presents personal data—such as images, names, or commentary—you must ensure that your reliance or use of such data is lawful, and consistent with the PDPA, including your obligations relating to lawful purpose and data subject rights.

7.2 Any reliance that you may place on the information on the Site is at your own risk. Where such information includes personal data, you must consider whether your use of that data complies with the PDPA, including its provisions on data minimisation and purpose limitation.

7.3 We may suspend or terminate access or operation of the Site at any time as we see fit. During any such suspension or termination, we may retain system logs, access data, or related technical information that may constitute personal data. Such retention will be for specific, limited purposes and handled in accordance with the PDPA.

7.4 Any Content is provided for your general information purposes only and to inform you about automobile products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. If any part of that Content contains personal data, including reviews, testimonials or photos, its presence on the Site is for public interest or informational purpose only and shall not be processed beyond what is necessary under Section 24 of the PDPA.

7.5 It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content, and ensure that if your use involves any personal data, you have a lawful basis for such processing under the PDPA.

7.6 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted. Any technical data collected to monitor availability or performance, if identifiable, will be stored only to the extent necessary for system integrity and in accordance with PDPA standards for security and retention.

8 Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. If such third-party sites involve the collection of your personal data, you should be aware that they operate independently and are not governed by our privacy practices. You are responsible for reviewing their personal data policies to ensure compliance with the PDPA.

We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. If you access or submit personal data to a third-party site through a link from our Site, such personal data will be subject to the third party’s own policies and not to our responsibilities under the PDPA.

The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. You must carefully assess whether your disclosure or use of personal data through those external sites is lawful, and you must not assume that any data transfer through such links is compliant with PDPA cross-border or consent requirements.

Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk. If your activity on a linked site results in the disclosure of personal data, we disclaim all responsibility under the PDPA for how that data is processed, stored, or transferred by the third party.

9 Our responsibility to you

9.1 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage. This includes any loss or damage arising from your reliance on data or content presented on the Site, whether or not such data includes personal information.

9.2 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit. Where our Site or services involve the processing of your personal data under the PDPA, we will take reasonable and appropriate steps to safeguard such data against misuse, loss, or unauthorised disclosure, but we shall not be liable for any consequence arising from your own failure to comply with applicable data protection obligations under Thai law.

10 Events beyond our control

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control. This includes, but is not limited to, system failures, internet outages, acts of government, or legal restrictions. Where such events result in disruption to the protection, access, or exercise of your rights relating to personal data under the PDPA, we will take reasonable steps to resume compliance as soon as practicable and minimise any impact on your data subject rights.

11 No third party rights

No one other than us or you has any right to enforce any of these Terms. However, if any third party gains access to your personal data through your use of the Site—whether by your action or via embedded third-party services—such third party shall be independently responsible for its compliance with the PDPA. These Terms do not create any obligation on our part to enforce or monitor a third party’s compliance with data protection laws.

12 Variation

12.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 12. In cases where changes affect how we collect, use, or disclose your personal data, we will notify you in accordance with the requirements of the PDPA, including obtaining renewed consent where required.

12.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. Where those changes involve personal data processing, we will ensure that such variations do not exceed the original purpose notified to you, unless permitted under the PDPA. It is your responsibility to check these Terms from time to time to verify such variations, particularly where data protection practices are affected.

13 Anti-slavery

13.1 As an organisation, we are committed to preventing forced labour, human trafficking, and exploitation occurring within our organisation and to tackling the risk of such conduct in our supply chain. This clause 13 sets out measures we will take towards this and our expectations of our staff and third parties with whom we work. Where reports or concerns are submitted to us and include personal data (such as identification documents, witness statements, or location data), such information will be processed in accordance with the PDPA, using secure and lawful methods.

13.2 Thailand’s legal framework prohibits the following activities:

13.3 Modern slavery and trafficking are complex crimes. Victims may not always be aware they are being exploited or that legal protections are available to them. If we receive personal data concerning a potential victim through our Site or operations, we will limit access to authorised personnel and ensure processing aligns with lawful purposes under the PDPA, including protection of vital interests and prevention of criminal offences.

13.4 The following signs could indicate that someone may be a victim:

13.4.1 they are not in possession of their own passport, ID, or documents;

13.4.2 they appear coached or instructed by someone else;

13.4.3 others speak for them when addressed directly;

13.4.4 they are dropped off and collected from work locations;

13.4.5 they appear withdrawn, frightened, or restricted;

13.4.6 they lack freedom to contact friends or family;

13.4.7 they have minimal interaction outside their immediate environment.

13.5 Autohome’s commitment to lawful, fair, and transparent operations extends to our treatment of individuals and our business relationships. Turning a blind eye is unacceptable. All contractors and staff must follow this policy and Thai law. If personal data arises in any report, investigation, or internal compliance activity, we will handle it strictly in accordance with the PDPA: collected only where necessary, retained only as long as required, and protected against unauthorised disclosure.

14 Complaints

14.1 We shall apply these Terms at our absolute discretion. In the event of your breach of these Terms, we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions or any other relevant information to law enforcement authorities if required under applicable Thai law, or take any action we consider necessary to remedy the breach.

14.2 Where a breach involves the unlawful use, disclosure, or processing of personal data in violation of the PDPA, we may report such activity to the Personal Data Protection Committee or relevant authorities. We reserve the right to investigate and take necessary legal action, and any data collected in relation to such breach will be processed strictly in line with the PDPA, including adherence to purpose limitation and data security requirements.